Comment by Jim Campbell, Citizen Journalist, Oath Keeper and Patriot.
Leave it to the Obama administration to outsource the development of its health care system to the Canadians.
Are we to believe that out own country has no software developers capable of developing software thus keeping more Americans employed?
Why not let a country with a broken health care system based on socialism have one of its companies do the job?
Jon Stewart is at it again!
The only upside to this article is it clearly demonstrates that the current administration’s delusions will never be fully implemented if at all.
Does Obama care? Don’t bet on it.
What is CGI Federal?
CGI Federal is a wholly owned subsidiary of the Canadian firm CGI Group, which was founded in Quebec City in 1976 by a pair or 26-year-olds named Serge Godin and Andre Imbeau. (CGI stands for “Conseillers en Gestion et Informatique” in French, which roughly translates to “Information Systems and Management Consultants”).
By AMY SCHATZ
Wall Street Journal
Contractors Point Fingers Over Health-Law Website
Four Companies Involved in Development of HealthCare.gov to Testify Before House Panel
WASHINGTON—A new round of finger-pointing will kick off Thursday morning when a House committee grills four contractors involved in the development of HealthCare.gov, the troubled site where uninsured consumers are supposed to sign up for health insurance.
CGI Federal, the lead contractor for HealthCare.gov, said the federal agency in charge of the project was “the ultimate responsible party for the end-to-end performance of the overall” health exchange, according to testimony released Wednesday by the House Energy and Commerce Committee.
The company also said its system passed eight technical reviews before going live and that problems came instead from a system designed by another contractor, UnitedHealth Group Inc. ‘s Optum unit, which verifies users’ identities. That “created a bottleneck that prevented the vast majority of users from accessing” the exchange, according to testimony of Cheryl Campbell, a senior vice president at CGI Federal.
Optum group executive vice president Andrew Slavitt said in his prepared testimony that a decision to disable anonymous shopping may have caused problems with “the registration system that wouldn’t have occurred if consumers could ‘window shop’ anonymously.”
Entire article below.
The company worked “around the clock” to boost capacity and “by Oct. 8, even at high levels of registration” the company’s system was operating at “error rates close to zero,” Mr. Slavitt said in the testimony.
Earlier this week, CGI executives told House investigators that Obama administration officials made a last-minute change in September to sideline a feature on the site that would have allowed for anonymous shopping. Instead, users had to create accounts before they could see rates. The administration has since reversed that decision.
The House hearing kicks off a new round of debate on the health-care law. The focus will be on the troubled launch of health-insurance exchanges designed for Americans to shop and enroll in new plans. At least two more congressional hearings are scheduled next week, including a panel which is expected to grill Department of Health and Human Services Secretary Kathleen Sebelius.
Four contractors are scheduled to testify Thursday about their systems and what went wrong on Oct. 1, when the website was launched.
CGI Federal, the American division of CGI Group Inc., received about $88 million through March from the government to help set up the online federal health-insurance exchange, according to a June report from the Government Accountability Office. The exchange is being used by people in 36 states which declined to set up their own.
Find the lowest-cost ‘bronze’ plan on health-insurance marketplaces in 34 states for:
Several contractors have complained that the Obama administration’s decision to serve as the systems integrator for the complex project is a big part of the problem. Earlier this week, the White House announced plans to bring in a “tech surge” of experts to oversee the project, including incoming National Economic Council head Jeffrey Zients, to supervise.
Officials from Equifax Inc.’s Equifax Workforce Solutions, which verifies applicant incomes, and Serco Inc., a unit of British firm Serco Group PLC, are also expected to testify Thursday on the status of their systems.
Serco has the job of processing paper applications and resolving verification issues that may crop up with some applicants.
Lynn Spellecy, corporate counsel for Equifax Workforce Solutions, said in prepared testimony that the firm’s “solution has been successfully implemented.”
Obama administration officials offered some details Wednesday on its efforts to fix problems that still plague the exchanges, including issues in the data sent to insurers after applicants sign up for health plans.
Supporters of the health law noted again Wednesday that this isn’t the first time a large government program has gotten off to a rocky start.
Commerce committee Democrats released a six-page memo detailing how the rollout of the Medicare prescription-drug plan in 2005 also ran into problems which required some sort of delays.
“The problems that occurred during the implementation of Medicare Part D do not excuse the difficulties that the public is experiencing with the HealthCare.gov website. But they do illustrate that stumbles during the launch of major programs have occurred in the past and have been successfully overcome,” the Democratic memo says.
Write to Amy Schatz at Amy.Schatz@wsj.com
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